Shipping policy
Nurielle Shipping Policy
At Nurielle, we take great care in preparing and shipping every order to ensure a smooth and pleasant experience from our boutique to your doorstep.
Processing Time
- Orders are processed within 2–4 business days after payment confirmation.
- You will receive an email notification once your order has been shipped.
Delivery Times (U.S.)
- Standard Shipping: 3–7 business days
- Expedited Shipping: Available where applicable
- Preorders: Ship within 1–2 weeks after the order date, unless otherwise specified
Shipping Rates (U.S.)
- Standard Shipping: Flat rate of $8 for orders under $99
- Free Shipping: Orders $99 and above (before tax and discounts)
Canada Shipping
- Nurielle currently ships to Canada. Shipping rates will be calculated at checkout based on your order and location.
- Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.
Future International Shipping
- We plan to expand shipping to additional countries in the future. Updates and new shipping options will be communicated on our website as they become available.
Tracking Information
- Once your order ships, a tracking number will be emailed to you so you can follow your package every step of the way.
Lost or Stolen Packages
- Please note that Nurielle is not responsible for packages marked “Delivered” by the carrier.
- If your order appears lost or stolen, we kindly recommend contacting the shipping provider directly to file a claim.
- Our team will be happy to offer guidance where possible.